The carpet cleaning industry is unregulated therefore anyone can call themselves a ‘Carpet Cleaner’ without ever having trained or cleaned carpet!

Would you risk your car with an un-trained mechanic? At O'Shea's we are an advocate of regulating the industry and also proving our competency and are therefore members of the NUCCA (National Upholstery and Carpet Cleaning Association). O’Shea’s Carpet Cleaning Pty Ltd is also certified by the IICRC (Institute of Inspection, Cleaning and Restoration Certification).

National Upholstery & Carpet Cleaners Association Inc.

As a member of the National Upholstery & Carpet Cleaners Association Inc,

O'Shea's Carpet Cleaning have agreed to:

1. Abide by the Association's Rules, By-laws and work to help to achieve the aims and objectives of the National Upholstery & Carpet Cleaners Association Inc.
2. Strive constantly to improve the image of the industry and to promote the Association in the interest of the industry and the community.
3. Maintain a high standard of technical performance as required by the Association through the provision of adequate equipment, training and qualified personnel.
4. Recognise and respect the rights of our clients and provide courteous and prompt handling of all service requests.
5. Recognise and respect the rights of our professional competitors in a free competitive market system.
6. Conform with all aspects of legislation relevant to our industry including Trade Practices, Consumer Protection, Environment Protection, Consumer & Occupational Health & Safety and Industry Employment Awards.
7. Provide adequate safeguards for clients, employees and the general public by ways of Public Liability Insurance and Workers Compensation Insurance.
8. Ensure that advertising and representation of service and products are honest, researched, factual and not misleading to the consumer, and that it is in the interests of the industry and the community.

Institute of Inspection, Cleaning and Restoration Certification

To qualify for IICRC-Certified Firm status businesses must demonstrate proof of insurance, maintain a written customer complaint policy with documented follow-up and provide ongoing education and training leading to certification for all technicians. IICRC Certified Firms are also required to abide by the IICRC Code of Ethics. Services provided by IICRC–Certified professionals range from flooring inspection and cleaning to mould remediation to water and fire damage restoration.